At acb8, your privacy is not merely a legal obligation — it is our genuine commitment. Find out exactly how we collect, use, and protect every piece of information you entrust to us.
Welcome to the acb8 Privacy Policy. This document explains in detail how the acb8 platform collects, processes, stores, and protects your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA) and internationally recognised security standards.
At acb8, we believe member trust is our most valuable asset. That is why we do not merely comply with minimum legal requirements — we strive to go beyond those standards to ensure your data is always secure, used ethically, and never sold or misused.
This Privacy Policy applies to all users of the acb8 platform, including website visitors, registered members, and anyone who interacts with any of our services or applications. By continuing to use the platform, you confirm that you have read and fully understood this policy.
Quick Summary: acb8 collects only the data that is necessary, uses it solely for the stated purposes, protects it with 256-bit SSL encryption, and does not sell it to any third party for advertising or external marketing purposes.
If you have any questions about how we handle your personal data, or wish to exercise any of your privacy rights, the acb8 privacy team can be reached via the contact details provided at the end of this document.
Acb8 collects personal data through several channels including account registration, platform usage, financial transactions, and interactions with our customer support team. The following are the main categories of data we collect:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Verification | KYC verification, legal compliance | Legal obligations (PDPA) |
| Contact | Account communications, 2FA security | Contract performance |
| Finance | Payment processing, AML compliance | Legal obligations |
| Technical | Security, service improvement | Legitimate interest |
Every piece of data we collect is used for a clear and lawful purpose. acb8 never processes personal data for purposes beyond what is stated below without first obtaining your explicit consent.
Marketing Preferences: You can stop receiving marketing emails at any time by clicking the "unsubscribe" link at the bottom of any promotional email, or by updating your communication preferences in your account settings. Important account notifications cannot be unsubscribed as they are required for your account security.
Your data security is the absolute top priority for acb8. We continuously invest in the latest security infrastructure to ensure your information is protected against all cyber threats, data breaches, and unauthorized access.
Access to members' personal data at acb8 is strictly limited based on the principle of least privilege. Only staff who require access to carry out their specific duties — such as customer support or compliance teams — are granted the appropriate permissions, and all access is logged and audited regularly.
Shared Responsibility: While acb8 protects your data on the platform's end, you also play an important role. Please use a strong and unique password, enable 2FA, and never share your login credentials with anyone.
Acb8 does not sell, does not rent, and does not trade your personal data to any third party for advertising or commercial gain. However, there are limited situations where we need to share certain information with trusted parties:
We work with carefully selected service partners to enable smooth platform operations. These provider categories include:
All third-party service providers are bound by strict data protection agreements and are only permitted to process your data for the specific purposes related to the services they provide.
Acb8 may be required to disclose your personal data to government authorities or law enforcement bodies in the following situations:
Our Transparency: Where permitted by law, acb8 will endeavour to notify you in advance before disclosing your data to the authorities. We will not disclose more than what is required by legal obligation.
The acb8 platform uses cookies and similar tracking technologies to enhance user experience, ensure account security, and analyse platform usage patterns. The following types of cookies are used:
These cookies are required for the platform's core functions and cannot be disabled without affecting your account's operation. Examples include login session cookies, CSRF tokens for security, and language preferences.
These cookies remember your preferences such as game display settings, sound preferences, and frequently used account details, so you don't have to reconfigure them every time you use the platform.
We use anonymised analytics data to understand how members use the platform, identify areas for improvement, and optimise overall platform performance. This data is not linked to your personal identity.
You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect platform functionality. For information on how to manage cookies in popular browsers, refer to the official documentation of the browser you use.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you hold certain rights regarding your personal data held by acb8. acb8 is fully committed to facilitating the exercise of these rights:
You have the right to request a copy of all personal data that acb8 holds about you at any time.
If any of your data is inaccurate or out of date, you have the right to request immediate correction.
You can request deletion of your data, subject to applicable legal retention obligations.
You can object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a structured, machine-readable format for portability.
You can request that we restrict the processing of your data in certain situations recognised by law.
How to Exercise Your Rights: To submit any request relating to your privacy rights, contact the acb8 privacy team by email at [email protected] with the subject line "Privacy Rights Request – [Request Type]". We will respond within 30 business days in accordance with PDPA requirements.
Acb8 does not retain your personal data longer than is necessary for the stated purposes, or longer than is required by applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Platform operational requirements |
| Financial Transaction Records | 7 years after the transaction | AMLA legal compliance |
| KYC Documents | 5 years after account closure | Regulatory compliance requirements |
| Platform Activity Logs | 12 months from the login date | Security and complaint resolution |
| Marketing Data | Until unsubscription or account closure | User Consent |
Once the retention period expires, your data will be securely deleted or anonymised in accordance with approved data deletion procedures. You may request further details on specific retention schedules by contacting our privacy team.
The acb8 platform is strictly for adults aged 18 years and above only. We do not intentionally collect or process personal data of individuals under the age of 18.
If we discover or are notified that personal data of a minor has been inadvertently collected, we will immediately take action to delete that data and close the associated account without any refund, as this constitutes a serious violation of our terms of use.
Parental Responsibility: If you suspect that a child under your care has accessed or registered an account on the acb8 platform, please contact us immediately at [email protected] so that prompt action can be taken.
Acb8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. The "Last Updated" date at the top of this document will always reflect the current applicable version.
For material and significant amendments — that is, changes that substantially affect your rights or alter how we use your data — we will notify you via:
Continued use of the acb8 platform after the effective date of any amendments constitutes acceptance of the updated Privacy Policy. If you do not agree with the amendments, you have the right to close your account and request data deletion in accordance with the procedures outlined in this document.
We welcome any enquiries, concerns, or complaints regarding this Privacy Policy or how acb8 handles your personal data. Our privacy team is ready to provide transparent and helpful responses within a short timeframe.
The acb8 Privacy & Data Protection Team can be reached by email at [email protected] with the subject line "Privacy Policy Enquiry". We operate 24 hours a day, 7 days a week and is committed to responding within 3 business days for general enquiries, and within 30 days for formal privacy rights requests.
Privacy Email: [email protected] — Please clearly state your account name and a description of your enquiry.
Six core data protection principles that make acb8 Malaysia's most trusted platform.
All member data is encrypted using SSL 256-bit TLS 1.3 protocol — the same encryption technology used by the world's largest financial institutions. No one can intercept your information during transmission.
Acb8 operates fully within the framework of the Malaysia Personal Data Protection Act 2010 (PDPA). All data collection, storage, and processing activities are regularly audited by our internal compliance team.
The principle of least privilege ensures that only staff who genuinely require access to your data are granted permission to do so. All access is logged and automatically audited in real time.
Acb8 does not sell, rent, or trade your personal data to any third-party advertisers or data brokers. Your data belongs entirely to you — it is not a commodity we deal in.
Every login from a new device requires additional verification via your registered mobile phone. This security layer ensures your account remains protected even if your password is compromised.
The acb8 cybersecurity team monitors the platform continuously using automated threat detection systems. Any suspicious activity is identified and blocked proactively before it can affect your account.